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What is RPA? Top 3 Business Benefits of RPA

Robotic process automation (RPA) is a form of business process automation technology that makes it easy to build, deploy, and manage software robots that emulate humans’ actions interacting with digital systems and software. Just like people, software robots can do things like understanding what’s on a screen, completing the right keystrokes, navigating systems, identifying, and extracting data, and performing a wide range of defined actions. But software robots can do it faster and more accurately than people, without the need to take a coffee break. Top 3 Business Benefits of RPA? The advantages of RPA are numerous, including cost savings, reduced failure rates, faster efficiency, reduced turnaround time, increasing process scalability, and improved compliance. The top three business benefits Innovatix has seen as an outcome from our RPA clients are. Why is RPA Transformative and where to implement? Instead of people, software robots do repetitive and low-value tasks like as entering into applications and systems, moving files and directories, extracting, copying, and inserting data, filling out forms, and running regular analysis and reports. Advanced robots can even execute cognitive tasks such as deciphering language, participating in chats and conversations, comprehending unstructured data, and making complicated decisions using advanced machine learning models. Humans are freed to focus on the things they do best and enjoy more when robots perform these types of repetitive, high-volume tasks: innovating, collaborating, creating, and interacting with customers. Businesses benefit as well, with increased production, efficiency, and resilience. It’s no surprise that RPA is changing the way we work. RPA has grown in popularity due to its broad applicability. Virtually every high-volume, business-rules-driven, repeatable activity, as well as cognitive operations requiring higher-order AI skills, are excellent candidates for automation. Why I should Consider RPA for my Business? RPA can be considered with other technical options and with some process change management skills. Use cases for RPA include instances when an organization wants to work with structured data to Automate an existing manual task or process with minimal process re-engineering. Improve speed, quality, and productivity RPA bots can be trained to undertake un-intelligent and repetitive tasks faster and more accurately than humans ever could. RPA helps organizations speed up processes while reducing costs, ensuring organizations are ready to deal with disruption and change. Enterprises in multiple industries are benefiting from RPA by accelerating back-end processes. According to Office Worker Survey, conducted by UiPath, 67% of global office workers feel crushed by doing repetitive tasks. They would like to automate many of them, including e-mails, data input, creating datasets, scheduling calls and meetings. Industries that require RPA Banking Financial Services Health Care Retail Bank Account Opening Refund Processing Patient registration scheduling Invoice Processing Reversal of Charges Incentive claims Claims management In-Store Planning Remittance Process Collections Medical Billing Sales Analytics Credit Card Processing Statement Reconciliation Appointment Scheduling Business and Sales Analytics Fraud Detection Brokerage Processing   Customer Support         Human Resources Insurance Manufacturing Telecom Resume Screening Claims Processing & Clearance Bill of Materials (BOM) Customer Onboarding/ Offboarding New employee joining formalities Premium Information Creating and filing invoices Network Management Offer letter administration Form Registration Invoice Data Capture Debt collection Payroll process Regulatory Compliance Order Booking Automation       Secure Proof of Deliveries (PODs)           The financial sector was one of the first industries to use robotic process automation, but today RPA software has an increasing role across many branches, including retail, construction, telecommunication, oil, gas, and energy, pharmaceutical, utilities, automotive, fashion, logistics, or food industry. Innovatix Technology Partners, a Macrosoft, Inc. company offers end-to-end RPA services, which include everything from evaluation and assessment to strategy, planning, deployment, and support. We’ve had a lot of experience helping small, medium, and large businesses automate and streamline their business processes, which has translated into enhancing productivity and efficiency.

G. N. Shah August 21, 2023 No Comments

9 Critical Process Automation Questions – Answered!

Process Automation, in all its current embodiments and buzzwords (RPA, BPA, Document Understanding, Process Engineering, Hyperautomation,…), is clearly a critical issue on the minds of most business leaders. The marketing hype remains intensely positive. It is also true that many larger companies have internal efforts underway to utilize the technology set and seem generally positive in their feedback. They are finding it very useful for all the obvious reasons: streamlined processes that lead to less labor, better output quality, and better operational data, among other benefits. But what about mid-sized companies? How do leaders at these companies start to partake of the benefits of process automation without betting the company reserves? Often there are just too many barriers that stand in the way of them getting started or, more importantly, getting the significant benefits that process automation can offer. This paper offers my perspective on how mid-sized companies can start the process automation track efficiently to quickly begin gaining the benefits it provides. Following is a list of nine critical questions on process automation with my corresponding answers. My solutions involve engaging Innovatix Technology Partners in your pursuit of process automation, but honestly, you can always substitute any other highly skilled process automation service provider. 1. How does my company get started with process automation? Short answer – call us! Longer answer – after we come into the picture, we work together on three initial steps and create three documents for leadership consideration: We will do most of this initial work with your team at a minimal investment. And remember, we have Microsoft resources behind us, so they may be able to support some of the research work to get things started for your company. 2. Why should we use MS Power Automate rather than some of the other high visible vendors in the marketplace: UI Path; Automation Anywhere; Blue Prism? In all the top rating services (Gartner, Forrester,…), MS Process Automate is not only highly-rated today it is also moving up. It can work well in most use cases for a mid-sized company, I suggest using MS Power Automate as things simple to implement and support. Among other considerations: other tools are much more expensive; they require specialized trained resources to run them, and these top vendors are focused on large-cap companies at the higher end of the market (top financial or insurance companies, for example). 3. What can I do as my company absolutely does not have any resources available to work with your team? If no one at all is available, that is a showstopper. But perhaps look at it this way – you currently have people working and managing the current processes. We can team up with them with minimal impact on their time. We will be saving a lot of company time and resources once the application automation is implemented. Our team’s job is to ask all the right questions uncovering the information needed from your existing personnel and business process documentation. We are willing and excited to make this work for your company. We expect the calendar time required to complete the items in Question #1 is less than a month. We will assign a tech lead to the project, and it would certainly be good to have a single point of contact in your firm. At the end of this diagnostic, your firm will have enough data and information to inform the leadership team of the benefits and costs of a showcase implementation of process automation in your company. 4. What can I do since my firm’s internal systems are homegrown, and much of the data needed for automation is unavailable? This is where my team comes into play. If you have a collection of Python, Bash, Shell, or Perl scripts that work together in a somewhat ad-hoc way and it requires your teams to monitor the process, input, and output data to keep things moving, that is, in fact, a perfect case for process automation. Process automation brings together all these separate process elements into a single framework. This provides your team the ability to orchestrate everything from a single dashboard, automate all the data inputs as much as possible, and provide a clear and well-structured framework for making and understanding further changes in process code. In the showcase application, we will build with you. We will identify one of the more chaotic parts of your business and convert it into a well-run, well-understood process flow. Imagine the benefits of that! 5. We don’t have the data stores and clean enough data to implement process automation? The data does not need to be perfect to get things started. Keep in mind, as process elements are moved under the orchestration framework of MS Power Automate, the data flows and stores will automatically begin to improve. One of our main objectives in implementing process automation is to ensure the process data flows and stores move to ever-better degrees of precision and accuracy. That gives process owners a clear view of how things are going and how best to automate other processes. One of the critical hallmarks of Innovatix Technology Partners, a Macrosoft, Inc. company is our data skills; from the very beginning, we have known how to work with spotty data and improve data quality. 6. How long will the implementation of the showcase application take? In most cases, this will take three months or less from the time the process is initiated. Before we start, we need to have the following documents signed with your company: NDA, MSA, and a Business Case, including a detailed description of the showcase application scope. It is critical that your firm’s leadership team has a clear idea of what we will do and what they can expect to happen once the process automation system is in place. While we firmly believe process automation to be highly beneficial to most mid-sized companies and is undoubtedly their path to the future, it is not magic, and we can’t put unrealistic

Future of Robotic Process Automation (RPA)

Before directing you to RPA’s foreseeable future, let’s find out what RPA is and what its potentials are. What is RPA? RPA is a software technique that makes it simple to create, use, and manage software robots that mimic human interaction with digital systems and software under the direction of Innovatix Technology Partners, formerly Macrosoft, Inc. Software robots can perform a variety of specific tasks, including understanding what is on a screen, making the appropriate keystrokes, navigating systems, and identifying and extracting data. RPA is utilized in a variety of industries to automate repetitive, high-volume processes. The robotic automation business is expanding quickly, and its widespread use could significantly alter the Business Process Management (BPM) sector. Some of the top transformation benefits within these outcomes are:   Road to the Future With RPA Around the world, the automation sector has experienced significant growth. Imagine being told 25 years ago that you would be able to command a robot to perform all your routine, everyday duties. Who knew this would be the future of automation? Right now, it would appear like a simple joke. We will be able to observe an oncoming new wave of RPA implementation in multiple industries with the aid of RPA tools. Small and medium-sized businesses would be included in these projects in addition to large industries. As there are fewer cyber-threats, many firms would even adopt RPA because it would help protect against all of them and eradicate them. RPA is predicted to quickly merge with other technologies, or software, in the future. RPA may or may not produce the intended outcomes if used in isolation, hence it would be wise for businesses to combine this adoption with other technologies or software. In near future, choosing an RPA provider should be based on more factors than only the ROI it would produce right away. In order for the tool to continue to demonstrate its worth well into the future, a careful decision should be made that takes into account the business goals of your organization, your automation plan, and how the tool will expand and integrate. Market Prediction In 2022, Gartner predicted that spending on RPA software would increase by $2.4 billion in total sales, and by the end of the year, more than 60% of companies with annual revenues of more than $1 billion will have adopted RPA service tools. “The global robotic process automation market size was valued at USD 1.89 billion in 2021 and is anticipated to increase at a compound annual growth rate (CAGR) of 38.2% from 2022 to 2030,” according to Grandview Research estimates. According to UiPath study, by 2023, 1 in 10 startups will have a larger digital workforce courtesy to RPA. Fortune Business Insights – The market is anticipated to increase at a CAGR of 25.0% between 2021 and 2028, rising from USD 1.61 billion in 2021 to USD 7.64 billion in 2028. What you should be looking at? The future of RPA at your organization should depend on the future of your organization, not the future of the technology, even though the capabilities of RPA technology will continue to advance. Implement a comprehensive, intelligent automation system that will adapt, integrate, and scale to meet your strategic business strategy. When artificial intelligence and machine learning technologies are capable of successfully automating RPA, the next stage of automation will be made possible. In any event, treating automation as if it were the most crucial thing in the world would mean ignoring a larger strategy in which automation is but one means of achieving process excellence. Why Explore the future in Process Automation with Innovatix RPA is used by businesses across a wide range of sectors and industries to automate operations that entail little to no human interaction. Identify which business operations may be automated to yield the greatest benefits before setting out on a journey to implement RPA. To determine the effect of robotic process automation on people, processes, and policies, engage in a brainstorming session with the appropriate RPA partner. Innovatix provides end to end RPA services, including planning, implementation, and support. Our skilled team assists in organizing and automating business procedures, which has increased production and efficiency. Keep in mind, regardless of any technologies you use, however the key is to implement it the right way with trusted and experienced partners who have a track record of reliability. To explore and learn more about integrating process automation into your routine daily business operations, join hands with Macrosoft, let’s lead the future road together.

Top 3 use cases of RPA in the Financial Industry

Robotic Process Automation (RPA) is a rapidly emerging technology that is set to revolutionize the way businesses operate. RPA automates routine tasks, allowing human employees to focus on more cognitive and judgmental applications. In the financial industry, where accuracy, speed, and compliance are crucial, RPA can provide significant benefits. Innovatix Technology Partners understands the importance of staying ahead of the curve in today’s fast-paced business world and we want to share our insights with you. Here are three straightforward use cases in financial companies where you can start when exploring RPA. Accounts Receivable and Payable: Managing payments to and from vendors involves an immense amount of transactional processing. RPA can automate this process, with the option for human intervention for manual approval above a certain level or when certain thresholds are triggered, all while following tax guidelines. Financial Closings: Whether it’s month-end, quarter-end, or year-end closings, there’s a tremendous amount of expenses, receipts, and transactions that need to be properly recorded and entered into the ledgers. RPA can automate this reoccurring task, with the option for escalation for anything that is outside of the norm. Customer On-boarding: As your company grows, you’re constantly on-boarding new customers. With RPA, companies can use OCR (optical character recognition) to automatically scan and read handwritten information, convert it into digital bits and bytes, and enter that data across multiple systems throughout your organization. At Innovatix Technology Partners, a Macrosoft, Inc. company, we are dedicated to helping our customers stay ahead of the game by leveraging the power of RPA. Whether you’re in the financial industry or any other industry, we can work with you to determine the best course of action for your organization. Don’t wait any longer to start reaping the benefits of RPA – contact us today to talk to an RPA expert to custom-tailor your process automation venture.

Future of Business Process Automation (BPA)

Business Process Automation (BPA) is the use of technology to automate repetitive and time-consuming tasks in the workplace. BPA can help businesses improve efficiency, productivity, and accuracy and free up employees to focus on more strategic and value-added activities. The future of BPA is bright. New and innovative ways to automate business processes will emerge as technology evolves. This will allow businesses to improve their efficiency and productivity further and gain a competitive edge. Innovatix Technology Partners understands the importance of staying ahead of the curve in today’s fast-paced business world, and we want to share our insights with you. Here are our views on the latest trends, benefits, and challenges of BPA. Trends in BPA Several trends are shaping the future of BPA. These include: Benefits of BPA BPA can offer several benefits for businesses, including: Challenges of BPA There are a few challenges that businesses face when implementing BPA, including: Conclusion BPA is a powerful tool that can help businesses to improve their efficiency, productivity, accuracy, and cost-effectiveness. As BPA continues to evolve, companies must adapt to the changing landscape and invest in new technologies. By doing so, businesses can reap the benefits of BPA and improve their competitive position. When considering the implementation of BPA, it is crucial to thoroughly evaluate both the benefits and challenges involved. With meticulous planning and execution, BPA has the potential to be highly beneficial for businesses of any size. At Innovatix Technology Partners, a Macrosoft, Inc. company, we are dedicated to helping our customers stay ahead of the game by leveraging the power of BPA. No matter your industry, we can collaborate to determine your organization’s best course of action. Do not wait any longer to start reaping the benefits of BPA – contact us today to talk to a BPA expert to custom-tailor your process automation venture.

Top 5 Use Cases of RPA in the Healthcare Industry

In recent years, Robotic Process Automation (RPA) has been making waves in the healthcare industry. RPA has been instrumental in automating routine and time-consuming tasks, thereby allowing healthcare professionals to focus on more complex tasks that require their attention. In this blog, we will discuss the top use cases of RPA in the healthcare industry. In conclusion, RPA can be a game-changer for the healthcare industry, helping healthcare providers improve efficiency, accuracy, and compliance. By automating routine tasks, our robotic process automation services can help healthcare providers focus on more complex tasks, improving patient outcomes and reducing the risk of errors. At Innovatix, we are dedicated to helping our customers stay ahead of the game by leveraging the power of robotic process automation tools. Whether you’re in the healthcare industry or any other industry, we can work with you to determine the best course of action for your organization. Don’t wait any longer to start reaping the benefits of RPA – contact us today to talk to an RPA expert to custom-tailor your robotic process automation and intelligent automation venture.

John Kullmann January 20, 2023 No Comments

Top 3 Use Cases of RPA in The Insurance Industry

At Innovatix Technology Partners, a Macrosoft, Inc. company, we understand the importance of staying ahead of the curve in today’s fast-paced business world. One way to do this is by embracing the power of robotic process automation (RPA) to increase productivity, profitability, and scalability for our customers. But you may be wondering, “Is RPA really necessary for my organization?” The answer is a resounding yes. RPA is being implemented across companies in all industries, from small businesses to large corporations. It allows for routine, transactional activities to be handled by bots or computers, freeing up human employees to focus on higher value-added tasks that require judgment and reasoning. In the insurance industry specifically, there is a vast amount of data and transactions that occur on a daily basis. However, we want to highlight the top three key use cases that insurance companies can benefit the most from by implementing RPA: Underwriting: This process involves collecting data from multiple sources and applying a series of rules associated with risk and historical performance. RPA can automate this process, allowing human employees to focus on final evaluations and approvals. Policy Administration: Routine tasks such as accounting, taxes, and compliance can be automated to take the burden off human employees and allow them to focus on more valuable tasks. Claims Processing: RPA can assist with OCR (optical character recognition) to scan and process data, verify coverage, and ensure claims verification. This process can then be escalated to a human for final approval. At Innovatix Technology Partners, we are dedicated to helping our customers stay ahead of the game by leveraging the power of RPA. Whether you’re in the insurance industry or any other industry, we can work with you to determine the best course of action for your organization. Don’t wait any longer to start reaping the benefits of RPA – contact us today to learn more. Contact Innovatix

Process Mining vs. Business Process Management

Process Mining is changing the face of digital transformation. Companies using Process Mining can fully and transparently see all their process resources end-to-end, can see how well or poorly different parts of their processes are being utilized in reality, and can then go about optimizing them in a prioritized ROI-based approach starting with the lowest-hanging fruit. More and more organizations are turning to Process Mining, with the goal of streamlining and clarifying their business processes. But why, and why now? Why in the last several years is Process Mining becoming increasingly crucial for organizations, when other forms of process management have existed for a long time (including earlier versions of process mining itself)? Why is it so different and important that now makes it highly desirable for companies? Businesses have long been using “Business Process Management” when it comes to process understanding and automation and now, “Process Mining” has been thrown into that pool. In this blog we break down Process Mining to its core functions and show why we think it is now necessary and crucial for Business Process Management as a whole to incorporate Process Mining into its thinking.  What Actually Defines Process Mining? Process Mining uses event logs from all enterprise systems that control and define a specific business process. With the information so collected, a company can thoroughly analyze a given process and break it down to the core in terms of all the activities that are actually going on in that process, and the various paths that things are actually taking to get thru the process. It presents to users the actual way that processes work, not the idealized way that process owners may expect and hope for. It has proven to be incredibly useful in finding bottlenecks, finding all the abnormal paths things take thru a process, and other hidden problems with the process, ones that the company typically wouldn’t notice themselves. Or even if they notice some of them, they would not have the quantitative data to know how much of a problem they are, and to fix them well and avoid creating other problems in the process. It is these abnormal process paths that slow down and make inefficient a company’s process, and can cause process costs to skyrocket in many cases. So knowing about these abnormal paths in detail and over time are key to engineers improving their process. Process Mining also provides a visual representation of all the ways things go thru the process (in reality) so the company can see what events are actually occurring and which ones are causing the problems. The company can then use the process information generated by this tool and compare it to their desired process flows. What is Business Process Management (BPM)? Business Process Management is clearly the critical approach in creating the most desirable process for a given company. It focuses on designing, modeling, executing, monitoring, and optimizing a process in order to keep it steady and controlled. With BPM, companies are able to ensure that their processes are designed to be efficient and effective, resulting in a cost-efficient organization. How do Process Mining and BPM differ? The main difference in these two approaches (tools) is in the end-result: BPM provides a map of the ideal process for a company whereas Process Mining gives the actual, real-time process of the company at any stage as they seek to automate and optimize. What started the use of Process Mining in the first place was that processes analyzed in the BPM tool were often being produced via manual steps in the process that were unknown and unexpected in the BPM process design. This not only caused inefficiency within businesses but also resulted in many inaccuracies in the true process’s depiction. How Process Mining helped is that it completely automated process discovery and quickly found the company’s real process at its core. The question is no longer “are these tools the same?” or “which one is better?” but rather “how do both go hand-in-hand?” Process Mining and BPM are both vital in achieving complete process automation. Process Mining can be considered a step of BPM, taking place in between the designing and the modeling of a company’s ideal process. It makes the whole BPM lifecycle so much more efficient. In the chart below, you can see how Process Mining fits right into the steps of BPM and makes it a more powerful automation tool. By breaking down both tools within the entire process automation cycle, we can see that BPM begins by modeling the ideal process and helps the company decide where they want to be whereas Process Mining shows a company exactly where they are at any given point in time by analyzing the process that is actually there. Using both tools together maximizes the best outcome for a company’s process automation initiatives.   Conclusion Although Process Mining is not an automatic component of BPM, it can be highly beneficial in maximizing the efficiency of the end result. The reason Process Mining is considered to be at the peak of interest in process automation technology is because more and more companies are discovering its benefits. It allows for organizations to know the pre-existing conditions of their processes in order to achieve the highest possible end result. This can be likened to how doctors fully examine patients prior to providing any surgery or medication. By doing this, they ensure that they are aware of a patient’s current state and, therefore, make it easier for themselves to come up with the best solution or diagnosis.

G. N. Shah January 6, 2023 No Comments

Top 8 Benefits of Implementing RPA

My company, Innovatix Technology Partners, previously known as Macrosoft, Inc., has a growing line of business supporting our mid-sized clients in building process automation applications, utilizing mainly the Microsoft Power Automate suite of tools. [1] When we start our work with a new client, the focus of the business case we work with the client to put together to justify the investment usually centers on the dollars that can be saved via the automation application. That is, the automation of processes will lead to significant dollar cost savings which is undoubtedly a prime factor to consider. But what I find most interesting and compelling is that once automation processes start to take hold in a company, there is a whole other dimension of benefits that accrue to the company besides the direct dollar benefits outlined in the business case. These are often hard to quantify but, in my opinion, often play a significant impact on a company and its employees and customers and can in themselves change and improve the future trajectory of a company. And that is my topic for this byline note.  1.   Order from chaos Let’s face it, most companies have at least some parts of their business where certain processes and data flows are disconnected and disjointed, with lots of unnecessary manual inputs. For example, messy processes: going from laptop spreadsheets to python scripts on various servers, to the web to extract and update information, to different UIs for business users to manually update information during the flow, and to startup and monitor the various process steps. Yes, these complex processes can become bottlenecks that lead to lost time and revenue (which will be captured in the business case), perhaps more importantly, they will also inevitably lead to employee morale and customer satisfaction issues. In other words, a messy and unproductive set of processes and data flows probably grew up over an extended period and is now very difficult for business people in your company to navigate and fully understand. Generally, this also leads to suboptimal performance and regular falls in dealing with the company’s clients. That is the perfect arena for a showcase application of process automation. Surely, a good implementation of process automation in this area of a company’s business will lead to a concise dollar payback period. However, I believe, the positive impact of process automation will have on both employees and customers. Employees will no longer be chasing their tails through a set of segmented, disjointed processes and data flows, often having to manually input lots of data already in the system, and in that process, there are higher chances of making humane mistakes. This is not a positive and edifying environment for employees to work, spending much of their time fighting fires. The benefits include fewer falls and higher compliance to quality and on-time delivery of services and products on the customer side. Thus, there will be improvements in efficiency and control spread to every facet of this process area – from increased productivity and compliance to better customer experience and market performance. 2.   Single point of process management Another less tangible, but highly important benefit of implementing MS Power Automate across various business processes within your company is that it provides a single point of process management, a single dashboard for managing all the scripts and data flows. This benefit is related to my discussion in point #1 above, but I highlight it separately here as it provides the gateway for a company to broaden and deepen automation activities across a much large set of processes within a company. Business teams and managers will be able to check on the status of all ongoing work easily and regularly within the processes covered by the automation platform. They will be able to track and compare current versus prior performance easily through the data charts available within the dashboard. I believe this to be a major benefit to employee morale, giving workers and managers alike much greater time to devote to higher value-added and more engaging tasks, including: Thus, there can be significant consolidation and synchronization of processes within MS Power Automate and it will be easy to maintain and update all these processes within the centralized location. Microsoft Power Automate will provide a single site to organize and manage these complete processes in a single orchestration for instance.  3.   Standardization of business processes One of the inevitable positive outcomes of implementing MS Power Automate successfully within a set of company processes is the standardization of those business processes. Business teams will gain a much better firsthand of all the activities, the status of all operations, and an understanding of what needs to be done next. Here are some of the things I have in mind for this benefit, and again these things are generally not easy to quantify in a dollar sense for including the business case: 4.   A company can combine multiple business processes with a Power Automate solution. This leads to higher productivity throughout the company, not just for a single isolated process. The goal of process automation is to ultimately envelop a broad array of a company’s business processes. And keep in mind – all these processes can be handled within a single instance of Microsoft Power Automate. Then, when 10-20 processes are encompassed within the automation platform, a company will see the true lasting benefits of automation, especially those intangible benefits that I am talking about in this paper. There will be no turning back at that point – the time and cost benefits will be compelling and so will the benefits I am talking about in this paper. Yes, implementing a single showcase application is an excellent way to start, to build positive momentum within a new company but that should be followed up quickly by a series of additional automation implementations within other business processes. In our work with clients, we review a broad subset of the client’s current business processes, and, working with

What Happens When AI And RPA Work Together?

WHAT ARE AI AND RPA? The study of systems that behave in ways that to a human observer appear intelligent is known as artificial intelligence. It is a technique used to solve simple or complex problems that are internal to more complex systems. To handle complex issues, AI uses techniques inspired by the intelligent behavior of humans and other animals. Robotic Process Automation is automation software that handles tedious, manual digital tasks, and transfers the work of a human worker to a digital worker. RPA is the use of computer software robots to complete routine, rule-based operations including entering the same information more than once, copying and pasting data, and filling out forms with the same information. By enabling employees to concentrate on work that is mission-critical, RPA solutions increase productivity while saving businesses time and money. RPA vs AI RPA is used to work with people by automating repetitive processes, AI is viewed as a form of technology to replace human labor and automate end to end. RPA employs organized inputs and reasoning, whereas AI generates its logic from unstructured inputs. Intelligent automation uses artificial intelligence technologies including machine learning, natural language processing, structured data interaction, and intelligent document processing, whereas RPA frequently focuses on automating repetitive and frequently rules-based procedures. WHAT HAPPENS WHEN AI AND RPA WORK TOGETHER? Artificial Intelligence and Robotic Process Automation are two different technologies, but they have a lot in common. RPA is only doing what the programmer tells, on the other hand an AI can teach itself. While AI is used to deal with insights from semi-structured and unstructured data in text, scanned documents, webpages, and pdfs, RPA interacts with structured data. AI can convert the data to a structured form for RPA to understand. That is RPA can automate the rule-based tasks and AI can fill the gap where RPA falls. The RPA tool “Automation Anywhere” allows the bot to self-learn through the IQ bots. By integrating the RPA techniques with AI, the bot can perform tasks such as recognizing unstructured data, learning from human feedback, etc.…  Therefore, the two technologies can support each other. The togetherness of these two technologies can eliminate human errors in the workplace and can make sure to reach correct results. Also, improve data management effectively and save cost and time. Converging AI and RPA will enable your business to automate more complex and help the humans work faster and smarter than before. BENEFITS OF RPA & AI Reduce operational risks by the human that are mundane are usually subjected to errors than when performed by software robots. RPA and AI help to reduce human errors in operations. Reduce data entry errors. Correct recording of the data is very important and at the same time is a laborious task. The combination of RPA&AI helps in automating data recording, and data entry and ensures it is without errors Quick Response has enabled the delivery of rapid services to customers 24*7 as well as performing the tasks within a few minutes which earlier consumed hours and days. Better and faster. The togetherness of RPA & AI has enabled systematic and quick operations in the front, middle and back offices. It makes for faster service delivery. Improved customer experience. The combination of RPA and AI has helped the organization to fasten the operation with a minimum error rate and error-free service to customers. The leading customers demand 24*7 instant service and quick response, which makes it easier with RPA and AI. Improved internal operation. Attendance tracking, record maintenance, timely submission of internal reports, and onboarding of new employees and others can be automated within the organization with the help of the togetherness of RPA and AI for smooth functioning. Increase output. RPA & ai works 24*7 without any variation in the service quality as per the customer demands. Therefore, RPA and AI are the perfect solutions to increase output. Better security. The virtual workforce assures security as there is no risk of an employee changing role or leaving the company and lowers the risk of data hacking. Scalability. RPA and AI are scalable technology such that you can scale up or down the operation based on the requirements of the customer or organization. Increase Accuracy. The main feature of RPA and AI is accurate and error-free service. So, it helped to eliminate the processing error to optimize business processes and map accurate business strategies. Improve Analytical Abilities. RPA and AI can gather quality data points that enhance the analytical abilities of the organization thus delivering better business forecasts. WHY DOES INNOVATIX PROPOSE RPA & AI? Robotic process automation and artificial intelligence have revolutionized the way business works. Companies in all sorts of industries or markets utilize RPA to automate tasks that require little or no involvement of human beings. Before on a mission to incorporate RPA in business, see which processes can be automated to give the most benefits. Brainstorm with the right RPA partner to figure out the impact of robotic process automation on people, procedures, and policies. Innovatix Technology Partner prefers AI builders. If you are betting on AI in the future, you must go with Microsoft AI builder the Microsoft power platform capability that provides AI models that are designed to optimize your business processes. Your company may apply intelligence to automate procedures and draw conclusions from data using power apps and power automation thanks to AI builder. This leads your business to success. We offer end-to-end RPA & AI services with strategy planning, deployment, and support. Our experienced team helps to automate and well-organize the business processes which have translated into enhancing productivity and efficiency.