Innovatix Technology Partners operationalizes complex communication strategies by bridging the gap between high-level vision and technical execution.
As certified Quadient and OpenText experts, we provide the agile manpower and specialized mastery required to build, scale, and maintain high-performance CCM environments.
Modern CCM platforms like Quadient and OpenText are technically complex, often creating a critical talent gap within organizations.
Executive Insight: Enterprises utilizing dedicated CCM staffing solutions reduce project lead times by as much as 40%. By eliminating the steep learning curve associated with complex template logic and data integration, we allow you to bypass the constraints of generalist IT teams.
Our comprehensive delivery model is centered on two pillars designed for maximum flexibility and reliability: Staffing and Managed Services. We focus on creating a scalable operational environment that integrates seamlessly with your existing infrastructure.
Access certified developers, architects, and technical writers who integrate with your internal operations to deliver high-quality technical documentation and system development.
Proactive oversight of your communication infrastructure, handling everything from system health monitoring to performance tuning for high-volume delivery.
Finding the right talent to manage sophisticated document composition and delivery tools is an ongoing challenge for many enterprises. Innovatix resolves this by offering CCM professional services that include on-demand access to specialized resources. Our team members are not just general IT staff; they are experts in CCM implementation and configuration services who understand the intricacies of template logic, data mapping, and omnichannel delivery.
Our staffing model includes:
Executive Insight: Organizations can reduce their Total Cost of Ownership (TCO) by approximately 25% through managed services. This ensures 99.9% communication uptime and eliminates the high cost of manual workflow errors.
Maintaining a high-volume communication hub requires constant vigilance and technical precision. Our CCM consulting and managed services for enterprises are designed to alleviate the burden on your internal IT teams. We take full responsibility for the stability of your platform, providing continuous CCM consulting services to identify and resolve potential issues before they impact your customers.
Through our managed resourcing, we focus on:
We differentiate ourselves by our status as specialized implementation partners who understand the “hands-on” requirements of complex systems. Unlike generalists, we bring deep technical knowledge of customer communication management services to every engagement.
Don’t let technical resource constraints hinder your communication goals. Partner with Innovatix Technology Partners to access the best CCM consulting services and the technical manpower required to maintain a world-class communication environment. Whether you need a dedicated team for a complex project or long-term CCM consulting and managed services for enterprises, we have the expertise to deliver.
General IT support lacks the deep knowledge of document logic and composition engines. Our CCM consulting services are specialized for communication platforms, focusing on proactive health checks, template rationalization, and customer communication management services that ensure your business-critical documents are never delayed.
Yes. Our experts specialize in CCM professional services that include modernizing legacy workflows while maintaining current production. We provide the technical manpower to handle CCM implementation on new platforms while ensuring your existing technical documentation and compliance standards are strictly upheld.